Privacy policy

Last Updated: [12/12/2025]

At LUCIDEX.IN, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how LUCIDEX.IN collects, uses, and safeguards your information when you visit our website or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit LUCIDEX.IN, we may collect certain information automatically, including your IP address, browser type, device information, time zone, and browsing behavior on our website.

When you place an order or attempt to place an order, we may collect personal information such as:

• Full name
• Billing and shipping address
• Phone number
• Email address
• Payment details
• Order history

This information is used to process transactions and provide a better shopping experience.

How We Use Your Information

The information collected by LUCIDEX.IN may be used for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To send order confirmations and shipping updates
• To improve our website, services, and user experience
• To detect and prevent fraudulent transactions
• To send promotional emails or updates (if you choose to receive them)

Sharing Your Information

LUCIDEX.IN respects your privacy and does not sell or rent your personal information to third parties.

However, we may share your information with trusted service providers that help operate our business, such as:

• Payment gateway providers
• Shipping and logistics partners
• Website analytics services
• Marketing and communication platforms

These partners only receive the information necessary to perform their services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve site performance.

You can choose to disable cookies through your browser settings if you prefer.

Data Security

LUCIDEX.IN takes reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we implement industry-standard security practices, no online platform can guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.

Your Rights

As a customer, you have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of promotional communications at any time

Third-Party Links

Our website may contain links to third-party websites. LUCIDEX.IN is not responsible for the privacy practices or content of these external websites.

Updates to This Policy

LUCIDEX.IN may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Updates will be posted on this page.