Terms of service

Last Updated: [1/01/2026]

Welcome to LUCIDEX.IN. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or purchasing from our store, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. Overview

This website is operated by LUCIDEX.IN. Throughout the site, the terms “we”, “us”, and “our” refer to LUCIDEX.IN. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms & Conditions.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. You agree to provide accurate and complete information when placing orders or creating an account.

3. Products and Services

All products available on LUCIDEX.IN are subject to availability. We reserve the right to discontinue any product at any time without notice.

We strive to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your device display will be completely accurate.

4. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

We accept multiple payment methods including online payments and Cash on Delivery (COD) where available. Additional service charges may apply for certain payment methods such as COD.

5. Order Acceptance and Cancellation

Once you place an order, you will receive an order confirmation message. However, this confirmation does not guarantee acceptance of the order.

LUCIDEX.IN reserves the right to refuse or cancel any order for reasons including but not limited to:

• Product availability issues
• Errors in pricing or product information
• Suspected fraudulent transactions
• Incomplete or incorrect customer information

6. Shipping and Delivery

Orders are processed and shipped according to the timelines mentioned in our Shipping Policy.

Delivery times may vary depending on your location, courier service availability, and unforeseen circumstances. LUCIDEX.IN is not responsible for delays caused by courier partners or external factors.

7. Returns and Refunds

Our return, replacement, and refund procedures are governed by our Return & Refund Policy. Customers are advised to review the policy before making a purchase.

8. Intellectual Property

All content available on this website including text, graphics, logos, product images, designs, and website layout are the intellectual property of LUCIDEX.IN and are protected under applicable copyright and trademark laws.

Unauthorized reproduction, copying, or distribution of any content from this website is strictly prohibited.

9. User Conduct

By using our website, you agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Engage in fraudulent activities
• Disrupt or interfere with the website’s functionality

10. Limitation of Liability

To the fullest extent permitted by law, LUCIDEX.IN shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

11. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

12. Changes to Terms

LUCIDEX.IN reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of those changes.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.